Choosing the right public adjuster can be a complicated process. You don’t want to hire just any adjuster, so we want to make sure you know exactly what you’re looking for and that at The Claim Guide we have it all.
1. Understand your wants, needs, and expectations. Think about what you want in a public adjuster and how you expect the business to perform. Doing so will allow you to narrow down your search a little bit more, and zone in on the important factors.
2. Educate yourself. Do you really need a public adjuster or do you need an attorney or a contractor? Make sure that you know the difference so that you can be sure you are making the right choice and get what you deserve.
3. Do your research! If you’re looking at a couple of different companies, check out all of their websites. Just giving them a quick look can tell you just about everything you would need to know. You want to look for testimonials, blog posts, what the company is about, who they have working for them, and anything else that you may want to know about them. Also, don’t forget to read reviews. Third party sites such as Yelp are beneficial in this case.
4. Do NOT rush yourself. Make sure that you are taking the time to research exactly what you need to know. If you already picked someone be sure that they are the right choice, make sure your personalities don’t clash, and that you are comfortable with them coming into your home.
5. Look for their experience and credentials. All public adjusters are required to be licensed by the state. You may request their license number and verify their license and credentials by contacting the DOI. Ask about their background. How long have they been in this industry? Does anyone in the company have past experience in other fields such as contracting or insurance? Nothing is too personal when searching for the public adjuster for you.
6. Ask for references. When you get those references, don’t be afraid to call or email them about their past experiences. You can also review reference letters in addition to calling or emailing them.
7. Make a list of questions that you want or need to know about their business and how they would handle your personal situation. Have they been in business long? Have they been successful in the past or have they experienced difficulty with refiling claims? Will they handle your claim personally or will there be a team involved? Do you still need to be in direct contact with the insurance company or not? Make sure you are fully informed and that all of your questions are answered so that there is no confusion down the line.
8. Ask for an evaluation of your claim. You need to know every last detail. What are the contracting terms and fees with them? What services will they provide? Do they see an opportunity for improvement with refiling a claim or do they think it will not work out the way you may have hoped? Anything you need to know regarding your claim is important. Make sure you are informed.
9. Communicate, communicate, communicate. No business deal will turn out the way you want if you do not properly communicate you expectations with the company you are doing business with. Does the company know exactly what you expect from them? Make sure you have all the phone numbers and email addresses you need so that you can be in constant communication if need be. Make sure that you are provided with copies of all documents so that there is no confusion or misinterpretation throughout this long process.
Here at The Claim Guide, we not only want to make sure that you get everything you need, but that we offer everything you need. Give us a call today, or check out the rest of the website and let us know how we can help you today.